Privacy notice

Last updated: 15 November 2026.

Who we are

Top Dollar Ltd (company number 16603133) operates TopDollar and MadShark Media. Our registered office is Suite RA.01, 195–197 Wood Street, London, E17 3NU, England. For privacy questions or to exercise your rights, email topdog@topdollar.uk.

Information we use and why

When you visit our websites, our hosting and security provider Cloudflare processes technical information such as your IP address, browser information, request times and pages requested to deliver the site, prevent abuse and investigate faults. We rely on our legitimate interests in operating a secure, reliable service.

If you email us, we use your contact details and the information you provide to respond to your enquiry, take steps towards a contract at your request, or manage our business relationship. We may retain records to meet legal obligations or establish, exercise or defend legal claims.

MadShark Studio

If you use studio.madshark.media, we also process account details, authentication records, customer and project information, uploaded media and activity records needed to deliver and secure your requested service. Cloudflare provides hosting and storage; Supabase provides account authentication. Access to private projects is restricted by account permissions. Project-specific terms and instructions govern how we handle commissioned work and media supplied by clients; where we act on a client's instructions as a processor, their privacy notice also applies.

Sharing and international processing

We share information with service providers only where needed for hosting, authentication, communications or professional support, and with authorities where required by law. Providers may process information outside the UK. Where a restricted international transfer occurs, the applicable UK adequacy arrangements or appropriate contractual safeguards are required. Contact us for information about safeguards relevant to your data. We do not sell your personal information.

Retention

We retain information only for as long as needed for the purpose for which it was collected, taking account of ongoing enquiries, contract terms, statutory record-keeping and potential legal claims. Retention of project files depends on the agreed service and project terms. Contact us for the retention arrangements that apply to your account or project.

Your rights

Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your personal information, and object to processing based on legitimate interests. Where processing relies on consent, you can withdraw it without affecting earlier lawful processing. We may need to verify your identity before responding. You can complain to the Information Commissioner's Office.

Links, video and cookies

Our holding-page video is hosted with the website. Instagram links are ordinary links, not embedded tracking widgets. If you follow an external link, that provider's privacy notice applies. See our cookie notice. We do not use advertising or analytics trackers on these holding pages.